• Process Flow Diagrams (PFD) – Product / Process Characteristics, ISV with definition and practical examples
• Process Failure Mode Effect Analysis – Failures Modes, Effects, Causes and Controls with severity, occurrence and detection ratings.
• Control Plan Design and Deployment
• Special and Common Causes and their significance with respect to SPC
• Control Chart – Types and making right choice, interpretation of 8 rules
• Capability Analysis – Zst, Cp, Cpk, Zlt, Pp, Ppk and their relationship with defect levels
• Fundamental definitions including accuracy (bias, linearity, stability & correlation) and Precision (GRR)
• Variable MSA, various terms used (%SV, %TV, % Tolerance, NDC) and Practical deployment
• Attribute MSA, various terms used (Appraiser Score, Screen Effectiveness, Kappa Value) and Practical deployment
• Developing Action Plans for measurement system improvements (short term and long term)
• Various Stages of APQP and key deliverables
• Timing chart and Fundamentals of Planning
• Plan & Define Program Basics
• Product Design & Development Basics
• Process Design & Development Techniques
• Product and Process Validation
• Feedback, Assessment & Corrective Action
• Control Plan Methodology
• Recommended Analytical Techniques for APQP
• Introduction to PPAP Requirements and submission levels
• Design related documents
◦ Design Records
◦ Authorized Engineering Change Documents
◦ Customer Engineering Approval
◦ DFMEA
• Process Related documents
◦ Process Flow Diagram (PFD)
◦ PFMEA
◦ Control Plan
• Measurement and Analysis related documents
◦ Measurement System Analysis Studies
◦ Dimensional Results
◦ Record of Material / Performance Results
◦ Initial Process Studies
◦ Qualified laboratory documentation
◦ Appearance approval report
• Product / Sample related documents
◦ Sample production parts
◦ Master Sample
◦ Checking Aids
◦ Customer Specific Requirements
◦ PSW
• Customer Notifications and submission requirements
• Complete flow, approvals and record retention