Process Excellence Consulting

Q Ultima Enables organization in developing Six Sigma strategy, action plan including project identification and ensuring success by handholding projects and mentoring Belts.

Six Sigma is a chosen set of problem solving and statistical tools used for making business decisions to systematically improve processes by reducing defect & eliminating defects. A defect is defined as nonconformity of a product or service to its specifications. While the particulars of the methodology were originally formulated by Motorola in 1986, Six Sigma is heavily inspired by successful practitioners and preceding decades of quality improvement methodologies such as quality control, TQM, and Zero Defects.

The term “Six Sigma” refers to the capability of processes to produce output within specifications with high degree of precision. In particular, processes that operate with six sigma quality produce at defect levels below 3.4 defects per million opportunities (DPMO). Six Sigma ’ inherent goal is to improve all processes to that level of quality or better.

Companies use Six Sigma to drive business objectives. It includes improvement in revenue as well as reduction in cost by reducing variation in products and processes. The net effect of any Six Sigma intervention is what people are really looking for- fewer defects, shorter cycle times, increased capacity and throughput, lower costs, higher revenues and reduced capital expenditures. Organizations deploying Six Sigma over a long term see the culture of the organization getting transformed to a more systematic problem solving approach and more importantly, people making data driven decisions.

When Six Sigma is deployed systematically and pervasively- with the right support and leadership force – it helps in reducing the Cost of Poor Quality (COPQ) to produce large amounts of cash for short-term profitability or for long-term investments.

In addition to Motorola, companies that adopted Six Sigma methodologies early on and continue to practice it today include Honeywell International (previously known as Allied Signal) and General Electric (introduced by Jack Welch).
If you have not adopted Six Sigma yet, what are you waiting for!

Since 2005, Q Ultima’s Six Sigma experts have helped clients address their largest business challenges. Whether the goal is to reduce costs, achieve long-term growth, improve overall business performance or maximize revenues, Q Ultima has been there to help its clients build results.
Working closely with clients every at each step, our consultants and expert trainers follow a step-by-step business improvement process detailed as follows:
Through to well defined program of Q Ultima enables initiation by development and deployment of initiative, and ends with goal realization and handover for internal management.
Our business improvement process is demonstrated below. This process is designed to deliver tangible results in the shortest possible timeframe as well as to “in-source” capability within the organization to be able to take over, drive and expand the initiative independently without Q Ultima support.

Q Ultima customizes it’s framework to suit organizations’ vision and objectives for problem solving through Six Sigma initiative, their current state of readiness and their culture. Through various interventions as shown below, Q Ultima is able to work with client organizations and deliver results-

• Diagnose, what will enable and what are potential road blocks in the organization for Six Sigma Deployment.
• Enabling development of a shared vision of the Six Sigma journey. This is achieved through executive awareness sessions, one-on-one meetings with the senior management team and planning sessions
• Building the necessary infrastructure in terms of policies and procedures required for long term sustenance of the Six Sigma initiative
• Establishing the framework for identification and prioritization of the right interventions that are aligned with the organization’s business goals and strategy
• Executing these interventions through internal resources of the organization or through master black belts of Q Ultima. Where required, we would create the requisite capability within the organization on problem solving through Six Sigma tools.
• Strong project and program management to ensure the initiative is progressing as planned

While building and executing this roadmap, Q Ultima’s ability to integrate with the client organization at an operating level has helped in managing the resistance to change and keep the momentum of the initiative going.

Management Systems for Quality, Environment, Safety, Information etc. are basic infrastructure of any organization focused towards long term success of the organization. Q Ultima Enables organization in developing Management System strategy, action plan including meeting certification requirements and ensuring success by handholding throughout the process of establishing processes, audits and certification.

A Management System is a collection of business processes focused on achieving your quality, environment, safety or any other specific objectives. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management. The are popularly known as ISO systems like ISO 9001 for Quality, ISO 14001 for Environment, ISO 45001 for Safety & Health and so on. The key elements of any management system are

Fundamentally Management system provide infrastructure for Leadership to provide direction in terms of policy and expect results by aligned procedures and work instructions. Also, management System intend to converge  business sustainability and transparency initiatives, as both investor and customer satisfaction, is increasingly tied to these factors.

Management Systems provide market differentiation and competitive advantage due to consistent progress in identified directions. On other hand, due to increasing acceptance and benefits, it has become mandatory to achieve third party certification of certain management systems for ability to continuously supply to most of the progressive customers. It is considered as a proof that our claim to quality, environment, safety or any other such commitment are firmly based upon independent assessment and certification.
Also, it clearly results into reduction of liability exposure, cost reduction, efficiency improvement and high employee engagement.

We know you are certified! But are you reaping the benefits? If you are not certified, there is no time to wait, please contact us.

Since 2005, Q Ultima’s Management System experts & Lead Auditors have helped clients achieve effective systems, their documentation and certifications. The goal is simple, set directions for specific business driver (quality, safety, environment etc) and have systems and procedures to achieve it. Q Ultima has been there to help its clients build effective management systems for organizational success. Working closely with clients every at each step, our consultants and expert trainers follow a step-by-step business improvement process detailed as follows:

Through to well defined program of Q Ultima enables initiation by development and deployment of initiative, and ends with goal realization and handover for internal management.

Our Management System Deployment process is demonstrated below. This process is designed to deliver tangible results in the shortest possible time frame as well as to “in-source” capability within the organization to be able to take over, drive and expand the initiative independently without Q Ultima support.

Q Ultima customizes it’s framework to suit organizations’ vision and objectives for management system, their current state of readiness and their culture. Through various interventions as shown below, Q Ultima is able to work with client organizations and deliver results-

• Diagnose, what will enable and what are potential road blocks in the organization for Management System Deployment.
• Enable Management System Policy (e.g. Quality Policy) for organization and developing organization wide understanding for same. This is achieved through executive awareness sessions, one-on-one meetings with the senior management team and planning sessions.
• Building the necessary infrastructure in terms of policies and procedures required for long term sustenance of the Management System
• Establishing the framework for identification and prioritization of the right interventions that are aligned with the organization’s business goals and strategy
• Executing these interventions through internal resources of the organization or through master black belts of Q Ultima. Where required, we would create the requisite capability within the organization on management system through Internal Auditors.
• Strong project and program management to ensure the initiative is progressing as planned

While building and executing this roadmap, Q Ultima’s ability to integrate with the client organization at an operating level has helped in managing the resistance to change and keep the momentum of the initiative going.

Awards are business excellence models, which help organizations to achieve outstanding results. They can categorize into three types

• Deming Award – The highest quality /business excellence Award given by JUSE (Union of Japanese Scientists & Engineers)
• Malcolm Baldridge National Quality Award – The quality award having origins in USA. Its adaptations are available in various countries including India. The Indian adaptation is called RBNQA (Ramakrishna Bajaj National Quality Award)
• European Foundation Quality Medal – The quality award having origins in Europe. Its adaptations are available in various countries including India. The Indian adaptation is called CII – Exim Bank Award.

All other awards, based on their criteria, can be categorized into one of the above.

The awards are developed on proven business models designed to achieve continuous business success. Each of the above business models ensures organization sets over-reaching customer focused goals and competitively achieve it to remain in leadership position. It is an honour to receive any of these awards.

Excellent companies also apply for these awards to continuously challenge themselves to new ideas. It also allow them to receive views from very senior and highly expert award examiners. Each award assessment is followed by a detailed report enabling organization to further improve on existing systems and models.

As per winners, it also brings high brand value for the company and opens up many more markets and geographies for business.

What are you waiting for to become part of this elite group?

Since 2005, Q Ultima’s Senior Award Examiners have helped clients revisit their business models, design systems around it, achieve outstanding results and bag coveted awards. Working closely with clients every at each step, our consultants and expert trainers follow a step-by-step business improvement process detailed as follows:

Through to well defined program of Q Ultima enables initiation by development and deployment of initiative, and ends with goal realization and handover for internal management.

Our Award Criteria Deployment process is demonstrated below. This process is designed to deliver tangible results in the shortest possible time frame as well as to “in-source” capability within the organization to be able to take over, drive and expand the initiative independently without Q Ultima support.

Q Ultima customizes it’s framework to suit organizations’ vision and objectives for overall business, their current state of readiness and their culture. Through various interventions as shown below, Q Ultima is able to work with client organizations and deliver results-

• Diagnose, what will enable and what are potential road blocks in the organization for Business Excellence Model Deployment.
• Enable Leadership to set directions, become role models and take feedback on continuous basis. Help establishment of Leadership systems
• Establish systems of strategy formulation & deployment; customer management; managing knowledge & information systems, overall process & people management and result review and improvement process.
• Building the necessary infrastructure in terms of policies and procedures required for long term sustenance of the Business Excellence Model
• Establishing the framework for identification and prioritization of the right interventions that are aligned with the organization’s business goals and strategy
• Executing these interventions through internal resources of the organization or through Senior Award Examiners of Q Ultima. Where required, we would create the requisite capability within the organization.

While building and executing this roadmap, Q Ultima’s ability to integrate with the client organization at an operating level has helped in managing the resistance to change and keep the momentum of the initiative going.